Capability and Capacity: Which Do You Need to Improve and When?

This webinar distinguishes capability from capacity and provides clear criteria for determining which to improve based on business and performance objectives.

Michael West More talks by this speaker

Michael West has over 30 years experience innovating how software and systems are developed and delivered. Mr. West is co-founder of Natural Systems Process Improvement, a consultancy providing expertise in process and performance improvement.

IT Management
32 min