Why SLAs Fail and How to Make Yours Succeed

This webinar will present caveats, recommendations and guidelines to help you avoid the pitfalls that cause SLAs to fail or fall short.

Naomi Karten More talks by this speaker

Naomi Karten is a prolific speaker and writer who has delivered seminars and presentations to more than 100,000 people internationally to help them improve customer satisfaction, manage change and strengthen teamwork.

IT Management
99 min