In this webinar we examine the Goal-Question-Metric (GQM) framework and apply it to software maintenance to come up with the key items you should be measuring after software is deployed.

Ian Brown is currently the Director of Federal Civil Markets at Avantus Federal. Previously he led the IT and Software consulting practice at Galorath, Inc. as the Director of Operations and Systems Analysis. He has over 20 years of experience and has published articles on software estimation and measurement and has been a featured speaker on the topic at numerous international conferences.