Training Your Help Desk Analysts Requires a Balanced Approach

In this Webinar, you will learn how to ensure that your help desk training program finds a balance between interpersonal skills and technical skills.

Scott Fabel More talks by this speaker

Scott Fabel is a senior corporate training consultant with CAI. He has over 20 years of experience working with various Fortune 1000 companies on Service Desk Implementations, Microsoft Technologies, Business Analysis, and Project Management.

IT Management
86 min