The Seven Level Outcome Evaluation helps you establish clear benchmarks for risks and quality by defining the end state of the project at seven descending levels of quality: Perfect, Outstanding, Exceeds Expectations, Satisfactory, Barely Adequate, Failure, and Catastrophe.

Michael Dobson is an internationally known project management consultant, author, and lecturer. He's the author of twenty books on various aspects of project management, office politics, organizational dynamics, and personal growth.