This webinar, based on the presenter’s 30+ years of process and change management consulting, reveals the top reasons why our process improvement programs still often fail to deliver on these promises of improved performance and bottom line results.

Beth Layman is a performance improvement consultant, facilitator, teacher, and coach with 30 years of experience in commercial, government, aerospace, and software organizations. She is a recognized authority on measurement and model-based process improvement, and a popular speaker.