The ABCs of ITIL 4

ITIL 4 has been around since 2019 but many practitioners are still uncertain about what has changed. In this webinar, we will get you up to speed!

Scott Fabel More talks by this speaker

Scott Fabel is a senior corporate training consultant with CAI. He has over 20 years of experience working with various Fortune 1000 companies on Service Desk Implementations, Microsoft Technologies, Business Analysis, and Project Management.

Process Improvement
53 min