Where are the ITIL 4 Processes?

In this webinar, participants will get a high-level breakdown of the 34 ITIL 4 Practices broken down into General Management Practices, Service Management Practices, and Technical Management Practices.

Scott Fabel More talks by this speaker

Scott Fabel is a senior corporate training consultant with CAI. He has over 20 years of experience working with various Fortune 1000 companies on Service Desk Implementations, Microsoft Technologies, Business Analysis, and Project Management.

Process Improvement
51 min