Getting Value from the ITIL 4 Service Value Chain (SVC)

The Service Value Chain (SVC) is a key component of ITIL 4. In this webinar, you will get an introduction to how value is created using the SVC with real-world examples.

Scott Fabel More talks by this speaker

Scott Fabel is a senior corporate training consultant with CAI. He has over 20 years of experience working with various Fortune 1000 companies on Service Desk Implementations, Microsoft Technologies, Business Analysis, and Project Management.

Process Improvement
63 min