It’s expensive to fail. And sometimes, we might not even know why we are failing. Organizations do not take the time to review their Digital Engagement and Website strategies every day, and sometimes they don't know what they don't know. In this webinar we will discuss: • Who owns the Digital Strategy at an organization • Common customer complaints of organizations’ websites • Common pain points of customers’ current platforms • How to know when to keep what you have vs. getting a new Content Management System (CMS) platform?

Michael Milutis is an INFP committed to human capital development, continuous workplace learning, and corporate mindfulness. He works with technology organizations to develop innovative learning cultures and he coaches individuals and teams.