When “done” is either poorly defined, or not defined at all, then it is easy for projects to miss deadlines and become completely unpredictable. In this webinar we will discuss actions that project teams can take to define “done” for any type of project.

Neil Potter has been working in software design, engineering and process management since 1985. He has a B.S. in Computer Science from the University of Essex in England and Six Sigma Greenbelt certification from the University of Michigan.