Project stakeholders are people or groups whose influence can have a positive or negative impact on the outcome of a project. For that reason, it is imperative to have a clear understanding of who these individuals and groups are; where their expectations and interest lie; and how best to effectively manage expectations throughout project lifecycles.

Randall L. Englund is executive consultant for the Englund Project Management Consultancy. He regularly develops and delivers workshops, conference presentations, university courses, and consulting engagements world-wide.