In this webinar you will receive the basic rules for designing good surveys and for properly making sense of the data you get from them.

Bill Bentley is the founder of Value-Train. He is an automation engineer and a Six Sigma Master Black Belt and Lean Black Belt. In addition to training, Bill provides consulting and coaching to companies who need help with the projects, getting a process improvement program established, coaching of inexperienced employees, and troubleshooting projects which are in trouble.