How To Say No Politely and Professionally — And Make It Stick

In this webinar, you’ll learn when to say no to work-related requests, how to refuse (even when it’s your boss or customer), and how to deal with pushback or negative responses.

Michael Dobson More talks by this speaker

Michael Dobson is an internationally known project management consultant, author, and lecturer. He's the author of twenty books on various aspects of project management, office politics, organizational dynamics, and personal growth.

Soft Skills
49 min