Telling Your Stakeholders What You Really Think (and Vice Versa)

When people need to hear difficult messages or when we need to convey tough feedback, the communication and the communications channels need to be carefully considered.  This 45-minute overview of effective stakeholder interaction provides some key words and phrases that go a long way toward ensuring mutual understanding - and perhaps more importantly - mutual acceptance.

Carl Pritchard More talks by this speaker

Carl Pritchard is a lecturer, author and consultant in project and risk management. He is considered a thought leader on risk, having authored the risk chapter of the "Guide to the Project Management Body of Knowledge (4th Edition)", and many of his own books.

Soft Skills
46 min